Policies

Refilling Prescriptions

If your animal friend is on a chronic medication(s) or prescription diet that requires regular refills we ask that you call our office 24 hours prior to your planned pick up. Prescriptions have to be approved by the doctor. A brief telephone call to request a refill can save both you and our staff valuable time. If you are considering using an on-line pharmacy, please check with us first as our prices are usually quite competitive.

Payments and Fees

Payment is expected at the time services are rendered. We make every effort to provide fair and reasonable fees for our services. You are encouraged to discuss all charges with the doctor before services are rendered.  For your convenience we accept VISA, Mastercard, Check/Cash, Debit and Scratchpay.

Our Hours (Due to Covid-19 our hours have been temporarily modified)

Monday: 7:00am – 5:30pm (Covid hours closing at 4:30 pm)
Tuesday: 7:00am – 5:30pm (Covid hours closing at 4:30 pm)
Wednesday: 8:00am – 5:30pm (Covid hours closing at 4:30 pm)
Thursday: 7:00am – 7:00pm (Covid hours closing at 6 pm)
Friday: 8:00am – 5:30pm (Covid hours closing at 4:30 pm)
Saturday: 8:00am – Noon
Sunday: Closed

To allow ample time for all patients and scheduled surgical procedures we operate on an appointment basis.